Initiate diagnostic
Support - Trouble Shooting
To initiate your diagnostic you must do the following simple test |
STEPS 1. Place your hand on the “cold side (at front or side of the unit)” and feel if there is even a small amount of cool air coming out. 2. Now place your hand on the “warm side (at back of the unit)” and feel if there is even a small amount of warm air coming out.
If you detect even a small amount of cool air and a small amount of warm air, then please follow the test on the "Not Cooling Enough" page. If you did NOT detect even a small amount of cool air and a small amount of warm air, then please follow the test on the "Absolutely No Cooling" page. |